Reply on Unsecured Network Prompts Appear on iPhone & Other Apple Products

Dear Customers:
    You may receive security warnings after your recent IOS system update when you use our router products. We apologize for any inconvenience caused. 


1. Description

    Cause Recommended settings for Wi-Fi routers and access points (https://support.apple.com/en-us/HT202068) from Apple Inc. website and customers' feedback show that the Wi-Fi Hybrid Encryption Algorithms over Wireless recommended by our product will cause Apple product users to receive the following warning after iOS recent update: 


2. Clarification

    We officially clarify that our products DO NOT have any security issue. WPA/WPA2 mixed has always been the Main Security Type used in most countries. Just Apple Inc. believe WPA/WPA2 mixed was not safe anymore, then they upgrade their Apple products. Their specific statement is as follows:


3. Solution

    Also, we'll be more than happy to resolve it for you. We recommend you re-secure your network with WPA2-PSK, and our programmers have already changed the Security Type of our produced system to WPA2-PSK (recommended) from WPA/WPA2 mixed, as shown in the figure: 




4. Contact

    If you have other questions or need some technical support, welcome to contact our customer services. You can e-mail us (contact@wavlink.com) and we will contact you in 24-48 hours ASAP.


Thank you for your continuous support. Your satisfaction is our pursuit.


Wavlink Technical Support Team