IMPORTANT SECURITY NOTICE

IMPORTANT SECURITY NOTICE

Official Security Advisory: Beware of Third-Party Scam Websites & Tech Support Scams

Dear Valued WAVLINK Customers,

It has come to our attention that several unauthorized third-party websites and fraudulent tech support entities are impersonating WAVLINK. These malicious sites purchase sponsored search ads (Google Ads) and utilize search engine optimization (SEO) tactics to rank at the top of search results for keywords like wavlinklogin.com, wavlogin.link, wifi.wavlink.com, and related login addresses.

How These Scams Work

1. Misdirection via Search Engines: When users type setup URLs into a web browser's search bar instead of the address bar, search engines (like Google) display search results containing sponsored ads from fraudulent third parties.

2. False Support Charges: These fake sites claim your router, range extender, or mesh system has "malware," "firewall breaches," or "outdated firmware."

3. Remote Access & Unsolicited Sales: Scammers induce users to pay exorbitant service fees or grant remote desktop access to install unnecessary firewall software and subscriptions.

Important Official Clarifications

● Free Support: WAVLINK NEVER charges fees for standard customer support, device setup, or firmware updates.

● No Remote Access Sales: WAVLINK representatives will never ask you to purchase third-party security software or demand remote access to your computer for routine setup.

● Local Offline Access: The WAVLINK local admin portal operates entirely within your local network. Accessing  (192.168.20.1 or 192.168.30.1) or http://waplogin.link  does NOT require an active internet connection.

How to Access Your WAVLINK Device Safely

1. Use the Address Bar, Not the Search Bar

● Enter device IPs (192.168.20.1 or 192.168.30.1) or official domains http://waplogin.link http://wavlogin.link  directly into your browser's URL address bar at the top, not into Google, Bing, or Yahoo search boxes.

2. Connect to the Correct Wi-Fi Network First

● Make sure your smartphone or computer is connected to the WAVLINK Wi-Fi network (e.g., WAVLINK-XXXX) before entering the setup web page or IP address.

3. Use the Official WAVLINK App

● For a seamless and secure setup without browser redirection, download the official WAVLINK App (available on the Apple App Store and Google Play Store).

Official Contact Channels

If you suspect you have landed on a fraudulent page or need setup assistance, verify you are using our official resources:

● Official Website: https://www.wavlink.com

● Official Support Email: support@wavlink.com

● Official Tel :  +1 888 973 0883 

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