Model: WL-UG39PD1
One Cable, All Connected
Easy to take anywhere with the compact and portable design, 13 ports on one dock brings users the enjoyment of fastness, steadiness and effectiveness.
13 ports on one dock offers a wide range of use for either working or gaming, in addition, issues such as repeated damage caused to dock is now improved to ensure a longer lifespan.
Connect a laptop and 4K HD monitors via this one multifunctional dock and it will make it possible and simple for engineers, gamers, architects to view videos or drawings on more than one screen.
USB power delivery (PD) supports max. 65Watt upstream Laptop Charging and 35Watt power for all downstream devices along with power to other peripherals (smart phones, Pads, etc.).
In contrast with traditional USB ports, USB 3.0 port is bi-directional that reads and writes data simultaneously with maximum speed of 5Gbps., thus it is time-saving and efficient for data transmission.
Connect to your laptop, PC, game consoles and so on with RJ45 Gigabit Ethernet, your multitasking online will be amazingly sped up compared to regular Ethernet port. Theoretically speaking, it supports up to 1 gigabit/second (1000Mbps), thus bandwidth capacity would be largely enhanced.
For anyone who wants to access audio files, one can connect microphones, headphones or mini stereos to this “two in one” audio/mic port， it has improved the access experience qualitatively and efficiently.
UG39PD1
2 x HDMI
1 x DVI
4 x USB-A 3.0
2 x USB-C
1 x Type-C ( Connect to laptop )
1 x 4-Pole Phone Jack
1 x RJ45 Gigabit Ethernet
1 x DC Power Jack Port
Blue
DC20V / 5A
202mm x 148mm x 33.5mm ( L x W x H )
ABS
Black
Hub running at USB 3.0 speed
Upstream Charging
Both DVI and HDMI Via DL Max. 2048 x 1152@60Hz
Extra HDMI via Vesa Alt. Mode Max. 4K@30Hz
Ethernet running at Gigabit
2.0 Channel Audio
Windows
Mac OS X
1 x USB-C Universal Docking Station
1 x USB-C to C Cable(E-Mark Chip)
1 x USB 3.0 A to C Cable
1 x DVI to VGA Adapter
1 x DC20V/5A Power Adapter
1 x User Manual
Description : WL-UG39PD1 Manual
Post Date : 13/12/2021
Available : WL-UG39PD1
Please ensure that the DisplayLink driver for the dock is installed.
For macOS: Make sure you have installed the DisplayLink Manager App and granted permission for Screen Recording.
You can download the driver here :
DisplayLink macOS Software for Downloads Section | Synaptics
Please follow the steps below:
1. Disconnect the dock from your computer and unplug the power cable to fully power it off. Keep it disconnected until the final step.
2. Uninstall any DisplayLink software from Control Panel > Programs and Features (if present).
3. Download and run the DisplayLink Cleaner Tool:
DisplayLink Installation Cleaner for Windows | Synaptics
4. Restart your computer (even if not prompted).
5. Download and install the latest DisplayLink driver:
Windows Driver Downloads for Downloads Section | Synaptics
6. Reconnect the dock’s power first, then connect the dock to your computer.
If the device is not detected during installation, click “Skip” to complete the process, then restart your system again.
1.Your computer’s USB-C port must support DisplayPort Alt Mode (video output) for the external monitor to function through the dock. To verify this,you could contact the laptop/pc manufacturer or contact our support team and tell us the detail model number of your laptop.
2.If the docking comes with a type-c cable,please make sure you should use the original type-c cable.
macOS requires users to grant Screen Recording permission for the DisplayLink driver to function properly. The DisplayLink Manager App does not send any information to Wavlink or DisplayLink/Synaptics, so there is no need to worry.
1.The docking station does not support HDCP, so protected content from services like Apple TV, Hulu, and Netflix cannot be played while the dock is connected. This is expected behavior. Please disconnect the dock when playing these videos.
2.Alternatively, you can try ：
1) Open Google Chrome settings.
2) Click on "Advanced" and select "System."
3) Disable "Use hardware acceleration when available"
4) Select "Relaunch" to activate the new settings.
Please use the USB-C to USB-A cable to connect the dock to your laptop.
This will prevent the dock from supplying power.
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