What should I do if I have unstable connection issue with my WAVLINK USB Wi-Fi adapter?

If you have unstable connection issue with your WAVLINK USB Wi-Fi adapter, here the instruction help you troubleshoot.

Part one: Check your computer

1. First we recommend trying another USB connection on your computer. Even switch to a different computer if possible.

2. Uncheck “Allow computer to turn off this device”.

Steps:

Press and hold the "Win"+"R" key together to open the "Run" dialog box --> enter "devmgmt.msc" to open "Device Manager" --> select "Network Adapters" and navigate to WAVLINK USB Wi-Fi adapter-->-Highlight the device in the listing --> Right-click and Select Properties --> Power Management -->Uncheck Allow computer to turn off this device-->Click OK to close the window --> Reboot the computer


Part two: Check your WAVLINK USB Wi-Fi adapter

1. Check if the same issue will happen on 2.4Ghz band or 5Ghz band if it’s dual band USB Wi-Fi adapter.

2. Update the driver of the adapter to the latest version.

Part three: Check your router

Change the channel and the channel width of your router to avoid interference as much as possible


Get the Scoop First

Subscribe to our official website to receive exclusive first-hand news and stay up-to-date on our new product releases and promotions!