I installed the dock on my laptop and everything works well with the laptop lid open. However, when I close the laptop lid the monitors connected to the dock turn off and the laptop shuts down. How do I fix this?

Windows has special power management settings that control what happens when the laptop lid is closed. If this happening, these settings need to be changed. Please right-click on the Start button and select Power Optionsfrom the menu.


From the choices present on the left-hand side of the Power Options window, please click on Choose what closing the lid does.

Important note if you are running the Creators Update (or newer) to Windows 10, you will have click on the Additional power settingsoption to access this window .


Make sure the setting for When I close the lidunder the Plugged Incolumn is set to Do Nothing. Click the Save Changesbutton and restart the system, making sure that the laptops power adapter is also connected, and test the behavior again.

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